Terms & Conditions

Welcome to www.nadiyas.com, operated by Nadiyas Textile (Pvt) Ltd. By using our website or making a purchase, you agree to the following terms and conditions. Please read them carefully before using our services.

Website Use

By visiting or purchasing from www.nadiyas.com, you agree to comply with these Terms & Conditions.
If you do not agree, please do not use our website or services.
Certain features, such as order tracking or managing your account, may require registration as a customer user.

Eligibility

You must be at least 18 years old and able to form legally binding agreements to make purchases on this website.

Ordering

Orders are accepted based on product availability. You’ll receive an email confirmation after placing your order.
We reserve the right to cancel or modify orders due to stock shortages, payment issues, or technical errors.
Once an order is dispatched, it cannot be changed or cancelled.

Product Information & Pricing

We aim to display accurate product details and images, but slight variations in color or appearance may occur.
All prices are listed in Sri Lankan Rupees (LKR) and may change without notice.
In case of a pricing or listing error, we may cancel or adjust your order with prior notice.

Payments

We accept major credit/debit cards and online bank transfers through secure payment gateways.
Full payment is required before dispatch.

Delivery

Deliveries are handled by our trusted courier partners across Sri Lanka.
Delivery typically takes 2–5 working days, though delays may occur due to external factors.
Risk of loss or damage passes to you once the order is delivered.
See our Shipping Policy for full delivery details.

Returns & Exchanges

Please refer to our Return & Exchange Policy for instructions on product returns or replacements.

Intellectual Property

All content on this website — including text, images, graphics, and logos — is the property of Nadiyas Textile (Pvt) Ltd.
You may not copy, reproduce, or distribute any material without written permission.

User Responsibilities

You agree not to misuse this website in any way, including unauthorized access, hacking, or spamming.
You are responsible for ensuring that all personal and delivery details you provide are accurate and up to date.

Limitation of Liability

Nadiyas is not liable for any indirect or consequential damages arising from the use of our site or services.
Our total liability, if any, is limited to the value of the products purchased.

Governing Law

These terms are governed by the laws of Sri Lanka, and any disputes will fall under the jurisdiction of the courts of Colombo.

Updates to Terms

We may update these Terms from time to time. Continued use of our website after changes means you accept the updated version.

Contact Us

If you have any questions or concerns about terms and condition, please contact our customer support team:

Email: support@nadiyas.com
Phone: +94 70 7343 484
Address: Nadiyas, No. 43, Kotmale Road, Nawalapitiya.