At Nadiyas, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit www.nadiyas.com or make purchases from us.
We collect information to process your orders and improve our services, including:
Personal details such as your name, billing and shipping addresses, email, and phone number.
Securely processed payment details (we do not store card information).
Automatic data such as IP address, device type, and browsing behavior through cookies.
Your information helps us:
Process and deliver your orders.
Provide customer support and updates.
Send promotions or newsletters (only if you’ve opted in).
Improve website performance and personalize your shopping experience.
Meet legal and regulatory requirements.
We may share limited information with:
Delivery partners for order fulfilment.
Payment gateways to process transactions securely.
Service providers who assist with operations, under confidentiality agreements.
We never sell or rent your data to third parties.
We use cookies to enhance your experience, analyse traffic, and remember preferences. You can disable cookies in your browser, but some features may not function properly.
We use secure protocols (SSL, encryption, firewalls) to protect your information. However, no online system is completely secure, so information is shared at your own risk.
We retain order and account details only as long as necessary for service, legal, or accounting purposes.
You may access, correct, or delete your personal data by contacting us at support@nadiyas.com.
We may update this policy periodically. Continued use of our website after updates means you accept the revised terms.
If you have any questions or concerns about privacy policy, please contact our customer support team:
Email: support@nadiyas.com
Phone: +94 70 7343 484
Address: Nadiyas, No. 43, Kotmale Road, Nawalapitiya.